About Us

Delivery, Postage and About US Information

Customer Service Policy:

Goods will be despatched 2/3 working days after payment we will confirm despatch of the item and supply the post office reference number for you.We cannot be responsible for any late deliveries etc. Couriers have the resonsibility for delivery and this out of our control once despatched. Products shipped directly from our warehouse and come with a 30 day money back guarantee.Our aim is to provide 100% customer satisfaction. In the unlikely event your purchase should be faulty please return them under the following conditions:-

Please read these terms carefully, and print and keep a copy
of them for your reference.

Making a contract with us

      When you place an order with us, you are making an offer to buy goods. We will send you an e-mail once we have checked the price and availability of the goods, we will e-mail you to confirm that we accept your order, and that a contract has been made between us.

    In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

     If the goods are lost or damaged in transit, please let us know promptly for UK customers this should be 7 working days from notification that the goods have been despatched.

Cancellation and returns

     You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please e-mail us or write to us.

     You do not have to give any reason for cancellation.However, a brief explanation will help us to improve the service we offer to customers in the future.

     If you cancel, you must return the goods to us at your own expense.

You must ensure that the goods are packaged adequately to protect against damage.

     If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights, for example, if goods are faulty or misdescribed

Faulty goods

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

International Buyers will be responsible for any customs duty, local taxes & extra delivery charges.

     We will post Internationally to North America, European Union, Australia & New Zealand for an additional fee of £4.00p for Flash Card and USB Flash Drive products. An additional fee of £8.00p for all other products (with the exception of the BooM Speaker Series please contact first).

     All goods will be despatched either via Airsure or Internationally Signed for deliveries only. Buyer will be responsible for any Customs Duty or Local Taxes which may be incurred

About Us

Many customers like to know about the company and people behind the products they buy. Here we will tell you a little about ourselves and our company.

Our Business Philosophy

     The objective of our business is to provide a high quality product and reliable service for our customers. We hope you will enjoy visiting our web site and using our products as much as we enjoyed providing them for you.

   We pride ourselves on providing an excellent and reliable service:communicating with you throughout the order process so you are fully aware of the status of your order.

          Zytech1 is a UK Domain registered company. M. Jamieson T/A Zytech1, address location 27 Noddington Lane, Whittington, Staffordshire, WS14 9PA.

All our products are shipped from within the U.K. directly from our warehouse and come with a 30 day money back guarantee. Our aim is to provide 100% customer satisfaction.

  If you wish to discuss your purchase or have any enquiry please do not hesitate to contact us. We aim to ensure that your transaction with us will be smooth and pleasant.

Your satisfaction is our satisfaction

Please get in touch to offer comments and join our mailing list for sales and specials!

You can e-mail us at:

sales@zytech1.co.uk